Privacy policy

🔒 Privacy Policy – Norezy

Last updated: November 4, 2025

Welcome to Norezy!
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.
If you have any questions, please contact us at: contactnorezy@gmail.com

🧾 1. Information We Collect

We collect different types of information to provide and improve our services for you.

a. Personal Information
When you make a purchase, register an account, or contact us, we may collect:

Full name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely through third-party providers)

b. Non-Personal Information
We may also collect data such as:

Browser type and version
Device information
IP address
Pages you visit and time spent on the site

This data helps us understand user behavior and improve our website experience.

💳 2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your purchase or support request
Improve our website, products, and customer service
Send promotional offers or newsletters (only with your consent)
Comply with legal obligations and prevent fraud

We will never sell, rent, or trade your personal data to third parties.

🌍 3. International Data Transfers

As a global store, your information may be transferred to servers located in different countries.
We ensure that all transfers comply with applicable data protection laws, and we only work with partners who maintain adequate data security standards.

🛒 4. Third-Party Services

We may use trusted third-party services (such as payment processors, analytics tools, and shipping companies) to operate our business.
These third parties will have access to your information only to perform specific tasks on our behalf and are required to protect it.

Examples include:

Payment gateways (e.g., Stripe, PayPal, Shopify Payments)
Analytics providers (e.g., Google Analytics)
Shipping and fulfillment partners

🔐 5. Data Security

We take data protection seriously.
Your information is stored securely using encryption and protected against unauthorized access, alteration, or disclosure.
While no online system is 100% secure, we continually update our security measures to safeguard your data.

📅 6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected — for example, to complete a purchase or comply with tax or legal obligations.
After that, your data will be securely deleted or anonymized.

⚙️ 7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the information we hold about you
The right to request correction of inaccurate data
The right to request deletion of your personal data (“Right to be forgotten”)
The right to withdraw consent for marketing communications
The right to data portability

To exercise any of these rights, contact us at contactnorezy@gmail.com.

🍪 8. Cookies

Our website uses cookies (small data files stored on your device) to improve functionality and personalize your experience.
You can disable cookies through your browser settings, but some parts of our website may not function properly without them.

Types of cookies we use:

Essential cookies: Required for the website to work properly.
Analytics cookies: Help us understand how visitors use our site.
Marketing cookies: Used to show relevant ads or promotions.

📧 9. Marketing Communications

If you subscribe to our newsletter or marketing emails, you may receive updates about promotions, new products, and special offers.
You can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.

👶 10. Children’s Privacy

Our services are not directed to individuals under the age of 16.
We do not knowingly collect personal information from children.
If we learn that we have collected such data, we will delete it immediately.

🧭 11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The updated version will always be available on this page, with the “Last updated” date revised accordingly.